Resources, News & Updates for Victim Services Professionals

At the National Organization for Victim Assistance (NOVA), we are committed to supporting our community in times of crisis. Like many of you, we are seeing the impact the COVID-19 pandemic is having across the globe and the stress it’s putting on our members, partners and community. It’s a time of uncertainty and change for many. In addition to the living restrictions and disruptions to all our daily lives, we understand that the victim services field is going to face unique and complex challenges. We are here to support you in this difficult time and will continue to provide free resources and opportunities to connect and learn from each other in this difficult time. 


NOVA recognizes that our community of victim advocates, crisis responders, and community partners deserve emotional-wellness support during this time.

Starting today NOVA has decided to re-launch the “Touch Base” emotional-wellness support program. Our NOVA trained Crisis Responders will be available between 8 A.M. and 8 P.M. ET, Monday-Friday to offer you a listening ear and strategies to de-stress.

To reach a Crisis Responder email with the subject line: ‘Touch Base Contact’. Include your first name and phone number in the body of the email and you will receive a call back within the hour from an undisclosed number.

Please stay safe. Stay well, and remember we are an email message away. We will continue to help each other heal.


NOVA is now offering our new NOVA Discussion Forums for our NOVA community to share challenges, resources, and best practices in navigating the COVID-19 pandemic and other program challenges. Do you have a question and/or a resource to share with your colleagues? We encourage you to share today on NOVA Discussion Forums!

Live discussions are available for:

  • Crisis Responders
  • Victim Advocates
  • Military Victim Advocates
  • Program Managers

Now more than ever, we can all come together to support each other, connect, and share best practices. Thank you for sharing your experiences and expertise!

FREE NOVA Virtual Gatherings

NOVA’s Virtual Gatherings were provided each week in April and May. Please find recordings below. For information on upcoming training opportunities, please visit the NOVA Virtual 46th Annual Training Event webpage.


NOVA COVID-19 Webinar: Mental Health Impacts & Resilience for International School Educators, presented by Dr. Suzanne Anderson of Restorative Community Counseling – WATCH NOW

NOVA’s CRT Model and COVID-19, presented by Dr. Suzanne Anderson of Restorative Community Counseling – WATCH NOW

Considerations for Survivors of Interpersonal Violence During the COVID-19 Pandemic, co-presented by Beth Rossman and Tonia Moultry – WATCH NOW

Considerations for Elder Abuse Victims during the COVID-19 Pandemic, co-presented by NOVA and NCEAWATCH NOW

Virtual Advocacy and Communication Skills, co-presented by Beth Rossman and James Gierke – WATCH NOW

What lessons and Best Practices Have We Learned, Besides Laughter Really Is the Best Medicine?, co-presented by Jeannette Adkins and Karen VadinoWATCH NOW

Suicide and the Impact of the COVID-19 Pandemic, Presented by Adam Lesser of The Columbia Lighthouse Project- WATCH NOW

Children’s Response to Quarantine and Beyond: Responses to loss and predicting responses to re-entering the world, presented by Dr. Kimberly Bell – WATCH NOW

Grief and Loss in the COVID-19 Storm, presented by Cindy Kuhr – WATCH NOW

Additional NOVA Resources:

COVID-19: Helping your staff maintain their physical and mental well-being during a time of uncertaintyDOWNLOAD PDF

Useful Validating Responses, Effective Words/Phrases and Phrases to Avoid in Crisis CommunicationDOWNLOAD PDF

Unique Implications for Survivors of IPVDOWNLOAD PDF

Resources from Our Colleagues and Partners

Comprehensive Resource List
The African American Policy Forum

Hacked Video Conference & COVID-19 Scam Alerts
CyberCrime Support Network

Top Ten Tension Tactics: Day One
Cindy Kuhr, BCI

Resources on the Response to the Coronavirus (COVID-19)
National Network to End Domestic Violence

COVID-19 Military Support Initiative
The Association of Defense Communities (ADC), Blue Star Families, and participants of the White Oak Collaborative

Online Training Library
Maryland Coalition Against Sexual Assault (MCASA)

Preventing and Managing the Spread of COVID-19 Within Domestic Violence Programs
National Resource Center on Domestic Violence

Updates and Information on COVID-19
Futures Without Violence

What Domestic Violence Organizations Need to Know about Coronavirus
National Coalition Against Domestic Violence

BEAM Virtual Wellness Check-In 
Black Emotional And Mental Health (BEAM)

Resource Round-Up
Washington State Coalition Against Domestic Violence

COVID-19 Resources

Digital Services Toolkit
Technology Safety, NNEDV

Developing Resilience
Restorative Community Concepts

COVID-19 Resources for Legal Services and Victims’ Rights
National Crime Victim Law Institute

The Coronavirus (COVID-19): What Trans People Need to Known
National Center for Trans Equality 

Resources for undocumented communities.

Addressing and Preventing Sexual Abuse in Relationships and in your Community Fact Sheet
DoD and Military Community and Family Policy Family Advocacy Program

“Hooray for Our Heroes” Reading for Kids
Cindy Kuhr

Useful Links for Staying Up-to-Date from FEMA

For background and the most up-to-date information, please visit the Centers for Disease Control and Prevention Coronavirus Disease 2019 website: HERE

U.S. Department of Health and Human Services:

Centers for Disease Control and Prevention:

What you should know:

Situation Updates:

Information for Businesses:

Information for Travel and Transportation:

Information for Healthcare Providers, First Responders, and Research Facilities: