Resources, News & Updates for Victim Services Professionals

At the National Organization for Victim Assistance (NOVA), we are committed to supporting our community in times of crisis. Like many of you, we are seeing the impact the COVID-19 pandemic is having across the globe and the stress it’s putting on our members, partners and community. It’s a time of uncertainty and change for many. In addition to the living restrictions and disruptions to all our daily lives, we understand that the victim services field is going to face unique and complex challenges. We are here to support you in this difficult time and will continue to provide free resources and opportunities to connect and learn from each other in this difficult time. 


Plug-In with NOVA this summer! NOVA is excited to utilize our years of experience in online training and flex our creative muscles to create an unforgettable virtual experience! NOVA’s Virtual Training Event will take place over 10 days, July 20 – July 31, 2020 (Monday – Friday, 11am – 5pm ET). Enjoy nationally Recognized Subject Matter Experts, Inspiring Plenaries, Networking and 20 CEUs!

After careful consideration, NOVA has determined it is in the best interest of our attendees and the community to hold a virtual training event in place of our 46th Annual Training Event. NOVA is working hard to ensure that you will not only receive all 20 CEUs originally promised, but also experience fun new ways to network virtually, release your creative side and promote your self-care!


Each day from 8:00 a.m. until 8:00 p.m. EST, a cadre of NOVA’s trained crisis responders (CRs) will be on-call to serve as a touch-base contact for any NOVA member, advocate, crisis responder, credentialed advocate or allied colleague.

How it works:

  1. Email with the subject line, “TOUCH-BASE CONTACT”
  2. Write your first name and phone number in the body of the email.
  3. You will receive a callback from one of NOVA’s experienced crisis responders. Our goal is to reply within an hour. The phone number you will receive a call back from will likely be blocked or you won’t recognize it; if you don’t answer, the CR will leave a message for you.
We care about YOU, especially during this pandemic when many of us are under shelter-at-home orders and have minimal contact with family, co-workers, friends and clients as well. Virtual contact may be our only connection during this time of physical distancing, but we are here for you. Sometimes a quick chat with someone who can relate to what you may be experiencing completes that circle, bringing the good you do for others back to you. Please stay safe and stay well – and remember we are an email message away. We are all in this together. We will all get through this together.


NOVA is now offering our new NOVA Discussion Forums for our NOVA community to share challenges, resources, and best practices in navigating the COVID-19 pandemic and other program challenges. Do you have a question and/or a resource to share with your colleagues? We encourage you to share today on NOVA Discussion Forums!

Live discussions are available for:

  • Crisis Responders
  • Victim Advocates
  • Military Victim Advocates
  • Program Managers

Now more than ever, we can all come together to support each other, connect, and share best practices. Thank you for sharing your experiences and expertise!

FREE NOVA Virtual Gatherings

This serves as an open invitation for our Membership, Crisis Responders, and Credentialed Victim Advocates to join in the following Virtual NOVA Gatherings in Response to COVID-19. 

 Presented each Wednesday

May 6, 2020 at 3:00pm -4:00pm ET
The Daily Life Realities of a Parent with an Opioid Use Disorder (OUD)
Created in partnership with the Justice Research and Statistics Association, National Center for Victims of Crime, and Healing Justice. (Please note the different webinar time)

May 13, 2020 at 1:00pm -2:30pm ET
Suicide and the Impact of the COVID-19 Pandemic

May 20, 2020 at 1:00pm -2:30pm ET
Children’s Response to Quarantine and Beyond: Responses to loss and predicting responses to re-entering the world

May 27, 2020 at 1:00pm -2:30pm ET
Grief and Loss in the COVID-19 Storm

REGARDING CEUs: All virtual gatherings can be used for continuing education toward credentialing in NACP and D-SAACP. To receive your certificate, you must complete the survey at the end of each webinar. 


NOVA COVID-19 Webinar: Mental Health Impacts & Resilience for International School Educators, presented by Dr. Suzanne Anderson of Restorative Community Counseling – WATCH NOW

NOVA’s CRT Model and COVID-19, presented by Dr. Suzanne Anderson of Restorative Community Counseling – WATCH NOW

Considerations for Survivors of Interpersonal Violence During the COVID-19 Pandemic, co-presented by Beth Rossman and Tonia Moultry – WATCH NOW

Considerations for Elder Abuse Victims during the COVID-19 Pandemic, co-presented by NOVA and NCEAWATCH NOW

Virtual Advocacy and Communication Skills, co-presented by Beth Rossman and James Gierke – WATCH NOW

What lessons and Best Practices Have We Learned, Besides Laughter Really Is the Best Medicine?, co-presented by Jeannette Adkins and Karen VadinoWATCH NOW

Suicide and the Impact of the COVID-19 Pandemic, Presented by Adam Lesser of The Columbia Lighthouse Project- WATCH NOW

Additional NOVA Resources:

COVID-19: Helping your staff maintain their physical and mental well-being during a time of uncertaintyDOWNLOAD PDF

Useful Validating Responses, Effective Words/Phrases and Phrases to Avoid in Crisis CommunicationDOWNLOAD PDF

Unique Implications for Survivors of IPVDOWNLOAD PDF

Resources from Our Colleagues and Partners

NEW Hacked Video Conference & COVID-19 Scam Alerts
CyberCrime Support Network

Top Ten Tension Tactics: Day One
Cindy Kuhr, BCI

Resources on the Response to the Coronavirus (COVID-19)
National Network to End Domestic Violence

COVID-19 Military Support Initiative
The Association of Defense Communities (ADC), Blue Star Families, and participants of the White Oak Collaborative

Online Training Library
Maryland Coalition Against Sexual Assault (MCASA)

Preventing and Managing the Spread of COVID-19 Within Domestic Violence Programs
National Resource Center on Domestic Violence

Updates and Information on COVID-19
Futures Without Violence

What Domestic Violence Organizations Need to Know about Coronavirus
National Coalition Against Domestic Violence

BEAM Virtual Wellness Check-In 
Black Emotional And Mental Health (BEAM)

Resource Round-Up
Washington State Coalition Against Domestic Violence

COVID-19 Resources

Digital Services Toolkit
Technology Safety, NNEDV

Developing Resilience
Restorative Community Concepts

COVID-19 Resources for Legal Services and Victims’ Rights
National Crime Victim Law Institute

The Coronavirus (COVID-19): What Trans People Need to Known
National Center for Trans Equality 

Resources for undocumented communities.

Addressing and Preventing Sexual Abuse in Relationships and in your Community Fact Sheet
DoD and Military Community and Family Policy Family Advocacy Program

“Hooray for Our Heroes” Reading for Kids
Cindy Kuhr

Useful Links for Staying Up-to-Date from FEMA

For background and the most up-to-date information, please visit the Centers for Disease Control and Prevention Coronavirus Disease 2019 website: HERE

U.S. Department of Health and Human Services:

Centers for Disease Control and Prevention:

What you should know:

Situation Updates:

Information for Businesses:

Information for Travel and Transportation:

Information for Healthcare Providers, First Responders, and Research Facilities: