Membership Frequently Asked Questions
Please click on the question to view the answer.
I currently have a basic membership. Can I upgrade to the Premier level?
What is a NOVA Life Membership?
What are the qualifications to receive a discounted membership*?
I have a NACP or D-SAACP victim advocacy certification – does that mean I am a NOVA member?
I signed up for a NOVA online account. Does that mean I am a member?
I am a member but when I log on to my NOVA online account, it states that I am not a member. What should I do?
Does NOVA offer agency memberships?
I want to buy a NOVA Membership for each of my staff. How do I do this?
I am still in the process of hiring some of my staff. Do I need to provide NOVA the names of the individual staff members to get the group discount?
Is there a timeframe in which my staff needs to activate the memberships pre-bought through the group discount?
If you have any additional questions, please contact us: